Shipping
Hen's Teeth ships worldwide with the following couriers: FedEx, DHL, GLS.
All orders are processed automatically and associated with the selected shipping method.
All orders are processed and shipped within 1-2 business days from our warehouse. Orders placed over the weekend are processed the following Monday.
As soon as your order ships, you will receive a confirmation email containing your tracking number to monitor the delivery status.
To make tracking even easier, the phone number or email address you provided at checkout will be associated with your shipment. This way, you'll receive updates directly from the courier on the delivery progress.
Please note that it may take up to 24 hours for the link you received via email to be active.
Deliveries take place during office hours, Monday through Friday, excluding holidays.
SHIPPING COSTS
Shipping is free for orders over €400. Any customs duties for orders outside the EU are the responsibility of the customer.
For orders under €400, shipping costs are listed below based on geographic area:
| COUNTRY of destination | Shipping cost |
| Italy (Domestic) | €10 |
| European Union, Switzerland, United Kingdom | €25 |
| US and Canada | €50 |
| Row (Rest of the World) | €50 |
Please note that non-EU customers are responsible for any duties and taxes.
If, for any reason, the customer refuses delivery of the package, shipping costs and any duties will not be refunded. This amount will be deducted from the total amount due.
SHIPPING TIMES
Shipping times are listed below based on geographic area:
| COUNTRY of destination | Delivery times |
| ITALY (Domestic) | 1-2 |
| European Union, Switzerland, United Kingdom | 3-8 |
| US and Canada | 5-10 |
| ROW (Rest of the World) | 5-10 |
During sales periods these times may take longer to reach their destination.
HOLIDAY DELIVERIES
To ensure delivery before December 24th, please place your order before midnight on December 16th.
For more information, contact us at info@hensteeth.co