Shipping

• Free standard shipping for orders over €400
• domestic express (IT), €10.00
  delivery in 2-3 working days
• europe express (+UK,CH), €25.00
  delivery in 3-5 working days
• US, and ROW express, €50.00
• delivery in 5-12 working days
• Deliveries take place from Monday to Friday, excluding public holidays.
• All orders are delivered in exclusive Hen's Teeth packaging.

Returns

• You can return or exchange any item ordered within 14 days of the product being delivered.
• Items must be returned in their original condition complete with original packaging
• Items may be changed based on their availability
• For all returns, shipping is the customer's responsibility. The cost will be deducted from the refundable amount.
• all changes are free
• more information

Payments

Hen's Teeth accepts the following payment methods: Visa, Mastercard, American Express, UnionPay, Paypal, Paypal Express, Apple Pay, Google Pay, Shop Pay, Bancontact, iDEAL.

Caring for your garments means preserving their quality, fit, and durability. Follow these tips to keep fabrics soft, colors vibrant, and their original shape.

Washing

• Wash at low temperatures (do not exceed 40°C), unless otherwise indicated on the label.
• Separate light clothes from dark clothes.
• Wash inside out to protect colors and prints.
  
• Prefer delicate cycles for light or natural fabrics.

Drying

• We recommend air drying, away from direct heat sources and intense sunlight.
• Lay garments flat if made of wool or delicate fabrics, to avoid deformations.

Ironing

• Iron at a moderate temperature, following the instructions on the label.
• Iron inside out if there are prints, embroidery or appliques.
• For delicate fabrics, use a protective cloth between the iron and the garment.

FAQs

Contact us

Our customer care team is available Monday to Friday, 9:00 am to 5:00 pm (CET), excluding holidays.